Training Programs

PSTC provides training in basic computer skills, customer service skills, forklift operation, and warehouse/distribution logistics. Most graduates find warehouse jobs in South Puget Sound, from Tukwila to Pierce County.

Computer Training Course

Course: M-F, 2-4 weeks
Maximum capacity: 8 students                                         
Requirements: Participatns must be ESL level 2 or higher

This hands-on course develops basic to advanced computer skills, and develops an understanding of the required coordinating, managing and the appropriate handling of customer accounts.

To maximize the knowledge and skills in data processing using MS Office applications, improve data entry skills, and internet navigation.


  1. Customer Service
  2. Vocational ESL
  3. Introduction to computers
  4. Microsoft Word
  5. Microsoft Excel
  6. Filing Procedures (labels, letters, alphabetic filing)
  7. Keyboarding
  8. Ten-Key
  9. Navigation of the Internet & Email
  10. Data Entry Applications
  11. Telephone Etiquette

OSHA Compliant Forklift Training Certification Course

Course: 20 hours per week for 2 weeks
Morning and afternoon
Maximum capacity: 10 students each
Requirements: Participants must be ESL level 2 or higher

This OSHA-compliant course teaches students forklift driving skills and safety issues. A three-year OSHA certification card is received upon graduation.

Objective:To ensure all forklift operators have received the proper training and have demonstrated the competency needed to safely operate powered industrial trucks (forklifts). Upon completion of the training and evaluation, the client will receive a 3-year OSHA compliant certification.                                                                                                              

  1. OSHA Regulations
  2. Vocational ESL
  3. Forklift Safety and Stability
  4. Pre-shift Inspection
  5. Main Parts of a Forklift
  6. Different Fuel Sources and Safe Handling
  7. Practical Hands on Training
  8. Loading Techniques

Warehouse Training & Electric Pallet Jack Course

Morning or afternoon
Maximum capacity: 10 students each
Requirements: Participants must be ESL level 2 or higher

This hands-on course teaches individuals the general knowledge of shipping & receiving, merchandise, and identifying and preparing orders for shipment in the Warehouse and Distribution Industry.

The warehouse training course is designed to give the learner(s) the knowledge to perform the tasks required in all deparrtments within the warehouse, except operating powered industrial trucks (forklifts) as a warehouse associate.


  1. Warehouse Safety Procedures
  2. Vocational ESL
  3. Safe pallet jack operation and handling
  4. Warehouse Terminology and Tools
  5. Picking and Packing Orders using warehouse documents
  6. Warehouse Math and Measurements
  7. Sorting Products using numerical systems
  8. Inventory Control and Stocking Product
  9. Shipping and Receiving

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forklift training
  • Learn more about our instructors
  • over 1,800 students trained

2016 accomplishments

  • 441 participants increased their employability through training and career coaching
  • 74% of PSTC job holders were retained
  • 162 job seekers were placed into meaningful employment
  • 129 students graduated from our skills training program
  • 90% of students who started forklift training program earned a three-year certification

Job Readiness Workshop

Description: Included in each course, this workshop prepares individuals to enter the labor market with a common understanding of work requirements. Areas covered include: attitude, basic skills, budgeting, job hunting, life skills, planning, and self-esteem.

Computer Workshop

Description: prepares individuals to enter the online job search process and effectively use employment sites with more valuable results. Areas covered include: computer literacy introduction, search engines, email set-up, online job searching, and online applications.

Warehouse Technical Advisory Board
K&L Distributors: Rick Medlang and Bill Anderson
Safeway: Jeff Smith
Sunshine Kids: Brad Keller

PSTC courses are 3-4 weeks in duration. Courses are offered monthly, Monday through Friday, in Renton. All training courses require an in-house assessment of English, math, reading, and writing skills.

Download the PSTC brochure (1Mb PDF)

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